Volkswagen Financial Services Insurance

Volkswagen Financial Services Insurance
You’ve got your new Volkswagen and now all you need to do is insure it. Volkswagen Financial Services has got you covered with the best possible protection for your car. Our comprehensive range of insurance products eases the pain when the unexpected happens, giving you peace of mind and value for money. As a Volkswagen owner, you qualify for our insurance products. Signing up is easy – all you have to do is visit your nearest Volkswagen dealership or fill in a contact request form and we’ll get back to you with a quote.
Disclaimer: Volkswagen Financial Services South Africa (Pty) Ltd is an authorised Financial Services and Credit Provider NCRCP6635. Our insurance products are underwritten by:Volkswagen Comprehensive: Auto & General Insurance Company Ltd, Reg. No. 1973/16880/06Credit Protection Plan: The Hollard Life Assurance Company Ltd, Reg. No. 1993/001405/07All other products: The Hollard Insurance Company Ltd Reg. No. 1952/003004/06

Comprehensive insurance cover

Comprehensive insurance cover

Give your car the best coverage with a Volkswagen Comprehensive Insurance policy that is hassle free and designed to give you peace of mind and value for money.

Why choose Volkswagen Comprehensive Insurance?

We’re proud to design and manufacture cars to the highest standards. Volkswagen Comprehensive Insurance policy sustains this quality throughout your car’s lifespan. We maintain factory specification in all our repairs and only use genuine parts, so that when you get your Volkswagen back, it’s as if nothing ever happened.

Policy benefits

As well as great cover, Volkswagen Comprehensive Insurance offers you:

  • Cover for accidental damage, theft and hi-jacking, as well as third-party liability
  • Cover for hail damage
  • Cover for the windscreen and factory fitted sound systems and accessories
  • Vehicle repatriation and SASRIA
  • Assist services, including:
    • Road Assist
    • Home Assist
    • Medical Assist
    • Trauma Assist
    • Entertainment Assist
    • Legal Assist
    • Towing and Storage Assist
Terms and conditions apply
Volkswagen Financial Services Comprehensive Insurance cover is provided by Volkswagen Financial Services South Africa (Pty)Ltd(Reg. No. 2013/133698/07),(Vat No. 4760263576), an authorised Financial Services Provider (FSP: 44827) and Credit Provider (NCRCP No: 6635), and underwritten by Auto and General Insurance Company Ltd (Reg. No.1973/016880/06), an authorised financial services provider (FSP:016354).
Please note that this is not the policy wording. Please read the policy wording for the full benefits as well as the comprehensive terms and conditions of this cover.
Customer protection plan

Customer protection plan

Insurance isn’t just about protecting your car. Protect yourself and your family and let us take care of your vehicle finance in the event of death, permanent disability or temporary disability, the diagnosis of a dread disease or even retrenchment. This policy ensures that your monthly vehicle instalments are taken care off (fully or in part) in the following circumstances

Policy benefits:

Death or Permanent Disability
This benefit will pay out the outstanding amount on your finance agreement.

Temporary Disability
This benefit will pay an amount equal to your monthly vehicle instalments for the period you are temporarily disabled.

Dread Disease
This benefit will pay out what you still owe on your finance agreement once a conclusive diagnosis of the dread disease has been made.

Loss of Income
This benefit will pay your monthly vehicle instalments for a maximum period of 3 months when you are involuntarily retrenched.

Financial Crisis Benefit
An optional benefit that will pay 3 times your vehicle instalment amount in the event of the death of a spouse, incubation on the birth of a child, hospitalisation or being booked of work for more than 6 weeks.

Terms and conditions Apply
Volkswagen Financial Services Customer Protection Plan is provided by Volkswagen Financial Services South Africa (Pty)Ltd(Reg. No. 2013/133698/07),(Vat No. 4760263576), an authorised Financial Services Provider (FSP: 44827) and Credit Provider (NCRCP No: 6635), and underwritten by The Hollard Life Assurance Company Limited, an authorised financial services provider(FSP:17697), (Reg. No. 1952/003004/06).
Please note that this is not the policy wording. Please read the policy wording for the full benefits as well as the comprehensive terms and conditions of this cover.

Shortfall Plus cover

Shortfall Plus cover

You deserve a new Volkswagen if yours is written off or stolen – even if you still owe money on your finance plan. Shortfall Plus covers you in the event of a total loss of your car.

Our Shortfall Plus policy protects you if your outstanding loan amount is higher than your car’s value when it is stolen and not recovered or damaged beyond economical repair. This is a standalone policy that is purchased in addition to a Volkswagen Comprehensive Insurance policy.

Why choose Shortfall Plus?

Your car’s value depreciates over time, and a comprehensive insurance policy will only pay out the value at the time of loss. This means you might have to finance the shortfall.

Policy benefits:

Shortfall Cover:
This benefit provides cover if your car is a total loss due to theft, hi-jacking or accidental damage and the outstanding loan balance is more than your car’s value at time of loss.

Bodyline Maintenance Cover:
This optional benefit provides cover in the event of minor damages such as dents or scratches to your car.

Loyalty Bonus:
This benefit provides cover that if your car is stolen and not recovered or damaged beyond economical repair, we will pay a fixed amount of R5 000 towards your new Volkswagen if you replace your car within three months from an approved Volkswagen dealer.

Personal Accident:
This benefit provides cover if anyone dies or is permanently injured or disabled while travelling in the car that is insured against this policy.

Terms and conditions Apply
Volkswagen Financial Services Shortfall Plus Cover is provided by Volkswagen Financial Services South Africa (Pty)Ltd(Reg. No. 2013/133698/07),(Vat No. 4760263576), an authorised Financial Services Provider (FSP: 44827) and Credit Provider (NCRCP No: 6635), and underwritten by Hollard Insurance Company, an authorised financial services provider, Reg. No. 1952/003004/06.
Please note that this is not the policy wording. Please read the policy wording for the full benefits as well as the comprehensive terms and conditions of this cover.
Deposit protector

Deposit protector

If your car is written off or stolen, often the comprehensive insurance pay out may not be enough to cover the deposit you would paid. This policy makes sure that you get your deposit back. This standalone policy may be purchased in addition to a Volkswagen Comprehensive policy. 

Policy benefit

We will pay the deposit you paid when you purchased your car if it is stolen and not recovered or damaged beyond economical repair and written off.

To qualify for Deposit Protector, you must comprehensively insure your vehicle for its full market value. 

Terms and conditions Apply
Volkswagen Financial Services Deposit Protector Cover is provided by Volkswagen Financial Services South Africa (Pty)Ltd(Reg. No. 2013/133698/07),(Vat No. 4760263576), an authorised Financial Services Provider (FSP: 44827) and Credit Provider (NCRCP No: 6635), and underwritten by The Hollard Insurance Company Limited, an authorised financial services provider(FSP:17697), (Reg. No. 1952/003004/06). 
Please note that this is not the policy wording. Please read the policy wording for the full benefits as well as the comprehensive terms and conditions of this cover. 
Retrenchment cover

Retrenchment cover

The Volkswagen Retrenchment Policy takes care of your monthly vehicle instalments if you are involuntarily retrenched, allowing you to focus on finding alternative employment instead.

Policy Benefits

Our Retrenchment Policy will cover your monthly car payment for a maximum period of six months after you are involuntarily retrenched for the first time. We will then pay an additional three months’ worth of instalments if you are involuntarily retrenched for a second time. The policy will cover a maximum of nine months’ payments. 

The policy benefits will stop as soon as you become employed again, or when you have reached the maximum benefit period of nine months. 

Terms and conditions Apply
Volkswagen Financial Services Retrenchment Cover is provided by Volkswagen Financial Services South Africa (Pty)Ltd(Reg. No. 2013/133698/07),(Vat No. 4760263576), an authorised Financial Services Provider (FSP: 44827) and Credit Provider (NCRCP No: 6635), and underwritten by The Hollard Insurance Company Limited, an authorised financial services provider(FSP:17697), (Reg. No. 1952/003004/06). 
Please note that this is not the policy wording. Please read the policy wording for the full benefits as well as the comprehensive terms and conditions of this cover. 

Return to invoice

Return to invoice

A new vehicle typically depreciates up to 25% in the first year, and up to a further 12% in years two and three. This means your car can be worth half its original value by the time it is just three years old. If your vehicle is hijacked, stolen and not recovered, or written off during the period of insurance, this policy protects you from the effects of such deprecation.

Policy benefits 

This policy will pay the difference between your car’s original purchase price and its market value at the date of loss if it is hijacked, stolen and not recovered, or written off during the period of insurance. 

This standalone, independent policy may be purchased in addition to a Volkswagen Comprehensive Insurance policy. 

Terms and conditions Apply
Volkswagen Financial Services Return to Invoice Cover is provided by Volkswagen Financial Services South Africa (Pty)Ltd (Reg. No. 2013/133698/07),(Vat No. 4760263576), an authorised Financial Services Provider (FSP: 44827) and Credit Provider (NCRCP No: 6635), and underwritten by The Hollard Insurance Company Limited, an authorised financial services provider(FSP:17697), (Reg. No. 1952/003004/06). 
Please note that this is not the policy wording. Please read the policy wording for the full benefits as well as the comprehensive terms and conditions of this cover. 
Tyre & rim cover

Tyre & rim cover

Your vehicle's tyres and rims are exposed to countless hazards every time you're on the road. While you may not be able to avoid every bump in the road, you can cover yourself against it.

Why choose Tyre & Rim Cover

With the poor conditions of our roads, it could lead to unexpected and costly tyre and rim damage. If you hit a pothole or get a puncture on the sidewall of your tyres, you will have to replace your damaged tyre or rim, which could be quite costly. 

Our Tyre & Rim Cover helps you avoid these unexpected expenses by covering you against damage caused by road hazards such as potholes and debris on the road surface. We will replace your damaged tyre with a brand new one if it cannot be repaired. Unlike most insurers we do not take tread usage into account.

Policy Benefits

  • We cover the cost to replace Tyres that are accidentally damaged during the period of insurance and cannot be repaired 
  • We also cover the cost to repair or replace rims that are accidentally damaged during the period of insurance. 
  • As a loyal Policyholder You will be entitled to free wheel alignment and balancing service as well as a free Tyre rotation service.
  • You will also be entitled to 4 free puncture repairs per annum during Your period of cover.
Terms and conditions Apply
Volkswagen Financial Services Tyre & Rim Cover is provided by Volkswagen Financial Services South Africa (Pty) Ltd (Reg. No. 2013/133698/07), (VAT No. 4760263576), an authorised Financial Services Provider (FSP: 44827) and Credit Provider (NCRCP No.: 6635), and underwritten by The Hollard Insurance Company, an authorised financial services provider, Reg. No. 1952/003004/06.
Please note that this is not the policy wording. Please read the policy wording for the full benefits, as well as the comprehensive terms and conditions of this cover.
Service and maintenance plans

Service and maintenance plans

Our service and maintenance plans help reduce the risk of inflation and the ever-increasing cost of parts, in that the client will never have to worry about the cost of the vehicle service and maintenance with this plan.

Service Plan

It is important to regularly service your car and that is why we pride ourselves in offering you high quality service plans allowing you to avoid the ever increasing costs of parts and labour.

Benefits

  • All costs relating to the regular servicing of your car as per manufacturer standards
  • Includes labour charges

Maintenance Plan

Our Maintenance plan covers all services as is required the vehicle manufacturer as well as unforeseen failure of mechanical and electrical components. Our maintenance plan also covers wear and tear components like brake pads and wiper blades

Benefits

  • All costs relating to the regular servicing of your car as per manufacturer standards
  • Cost of repairs due to failure of mechanical and electrical components
  • Cover for everyday covers wear and tear components like brake pads and wiper blades
Terms and conditions Apply
Provided by Volkswagen Financial Services South Africa (Pty)Ltd (Reg. No. 2013/133698/07),(Vat No. 4760263576), an authorised Financial Services Provider (FSP: 44827) and Credit Provider (NCRCP No: 6635),.
Please note that this is not the policy wording. Please read the policy wording for the full benefits as well as the comprehensive terms and conditions of this cover.
Death and disability cover

Death and disability cover

Insurance isn’t just about protecting your car. Protect yourself and your family and let us take care of your vehicle finance in the event of death or permanent disability. This policy ensures that your monthly vehicle instalments are taken care off (fully or in part) in the following circumstances. 

Policy benefits

Death or Permanent Disability
This benefit will pay out the outstanding amount on your finance agreement.

Temporary Disability
This benefit will pay an amount equal to your monthly vehicle instalments for the period you are temporarily disabled.

Dread Disease
This benefit will pay out what you still owe on your finance agreement once a conclusive diagnosis of the dread disease has been made.

Loss of Income
This benefit will pay your monthly vehicle instalments for a maximum period of 3 months when you are involuntarily retrenched.

Financial Crisis Benefit
An optional benefit that will pay 3 times your vehicle instalment amount in the event of the death of a spouse, incubation on the birth of a child, hospitalisation or being booked of work for more than 6 weeks.

Terms and conditions apply
Volkswagen Financial Services Customer Protection Plan is provided by Volkswagen Financial Services South Africa (Pty)Ltd(Reg. No. 2013/133698/07),(Vat No. 4760263576), an authorised Financial Services Provider (FSP: 44827) and Credit Provider (NCRCP No: 6635), and underwritten by The Hollard Life Assurance Company Limited, an authorised financial services provider(FSP:17697), (Reg. No. 1952/003004/06). 
Please note that this is not the policy wording. Please read the policy wording for the full benefits as well as the comprehensive terms and conditions of this cover. 

Courtesy car

Courtesy car

Whenever your car is off the road, whatever the reason, there is always considerable inconvenience and expense involved. To keep you mobile, this policy will provide you with car hire.

This policy will provide the ease of transport and keep you mobile when your car is in for a service, repairs or a breakdown.

Policy Benefits

  • This policy will provide you with 21 days car hire if your car has been hijacked or stolen, or involved in an accident and is badly damaged or written off.
  • This policy will provide you with 7 days car hire if your car if off the road due to mechanical breakdown
  • This policy will provide you with 2 days car hire per annum if your car is in for a service.
Terms and conditions Apply
Volkswagen Financial Services Courtesy Car Cover is provided by Volkswagen Financial Services South Africa (Pty)Ltd (Reg. No. 2013/133698/07),(Vat No. 4760263576), an authorised Financial Services Provider (FSP: 44827) and Credit Provider (NCRCP No: 6635), and underwritten by The Hollard Insurance Company Limited, an authorised financial services provider(FSP:17697), (Reg. No. 1952/003004/06). 
Please note that this is not the policy wording. Please read the policy wording for the full benefits as well as the comprehensive terms and conditions of this cover. 
Volkswagen Care Plan

Volkswagen Care Plan

Protecting the trade in value of your car and keeping your car in showroom condition just got easier with our Volkswagen Care Plan policy. As often small chips, scratches and dents are overlooked as clients don’t want to claim on their Comprehensive Insurance policy to avoid paying the excess of losing their No claim bonus. 

Policy Benefits

  • This policy will cover your vehicle for the minor exterior and interior damage which results from the general wear and tear of day to day driving. 
  • Pays for damages to the value of R4500 per incident with no excess
  • Unlimited number of claims
  • Mobile repair units and Repair centers country wide.
Terms and conditions Apply
Volkswagen Financial Services CarePlan Cover is provided by Volkswagen Financial Services South Africa (Pty)Ltd (Reg. No. 2013/133698/07),(Vat No. 4760263576), an authorised Financial Services Provider (FSP: 44827) and Credit Provider (NCRCP No: 6635), and underwritten by The Hollard Insurance Company Limited, an authorised financial services provider(FSP:17697), (Reg. No. 1952/003004/06).
Please note that this is not the policy wording. Please read the policy wording for the full benefits 
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VOlkswagen Financial Services

Volkswagen Financial Services South Africa (Pty) Ltd is an authorised Financial Services and Credit Provider NCRCP6635. Our insurance products are: Volkswagen Comprehensive Insurance: underwritten by Auto & General Insurance Company Ltd, Reg. No. 1973/16880/06, an Authorised Financial Services Provider Customer Protection Plan: underwritten by Hollard Life Assurance Co. Ltd (Reg No 1993/001405/06), an Authorised Financial Services Provider.

All other products: underwritten by The Hollard Insurance Company Limited (Reg No 1952/003004/06), an Authorised Financial Services Provider.

Volkswagen Financial Services South Africa (Pty) Ltd is an authorised Financial Services and Registered Credit Provider. NCRCP6635.